Terms and Conditions

Terms and Conditions

Please read these Terms and Conditions carefully before placing an order with Ever After Designs. By paying a deposit, making a payment, or confirming an order, you agree to be bound by these terms.

1. Orders and Payments

An order is only confirmed once an invoice has been issued and payment has been received in full or the stated deposit amount, unless otherwise agreed in writing.

Once an order has been processed and an invoice created, payment must be made via bank transfer to the Ever After Designs business account, unless the order is placed and paid for online through the Ever After Designs website.

Payment details will be provided on the invoice. Payment is required within 48 hours of the invoice being issued, unless an alternative timescale has been agreed. If payment is not received within this time, your booking and any quoted pricing may no longer be guaranteed.

Work will not begin, and no design time will be allocated, until payment has cleared.

For larger bespoke orders, a staged payment plan may be offered at my discretion. Production and dispatch will not take place until the final balance has been paid in full.

2. Design Fees and Design Time

All payments made to Ever After Designs include an allowance for design time.

Design work includes, but is not limited to, concept development, layout creation, formatting, content placement, and revisions.

Once design work has commenced, payments are non-refundable, subject to the cancellation terms outlined in Section 8.

3. Pricing

All prices are quoted in GBP (£).

Prices may be subject to change at any time but will be honoured once payment has been received for the order.

Any additional quantities, amendments, or requests made after booking may incur additional charges. These will be quoted and agreed before work continues.

4. Minimum Order Quantities

Minimum order quantities apply as follows:

Save the Dates and Invitations have a minimum order of 25.

Other stationery items may have lower minimum quantities, depending on the product.

Custom or small orders may be subject to a higher unit price to reflect design, setup, and production costs.

5. Proofing and Approvals

A proofing process is included with all design work.

Customers have a maximum of 2 days to review and respond to proofs once they have been sent.

It is the customer’s responsibility to carefully check all details, including spelling, grammar, names, dates, times, and venue information.

Once a design has been approved, no further changes can be made. Ever After Designs accepts no liability for errors or inaccuracies after approval has been given.

6. Production and Timescales

Production timescales are a minimum of 5 weeks from the date of final design approval and receipt of full payment.

Timescales may vary during busy periods or due to supplier availability. Any changes will be communicated clearly.

Production will not begin until designs have been approved and full payment has been received.

7. Quality and Variations

All items are produced using professional printing methods and, in some cases, hand-finished techniques.

Minor variations in colour, texture, alignment, or finish may occur and are considered part of the specialist or handmade process.

Colours may vary slightly between screen and print due to monitor and print settings.

Finishes such as foil, acrylic, or letterpress may show natural variations, which are a natural characteristic of these processes.

8. Cancellations and Refunds

All deposits and payments are non-refundable once design work has begun.

If an order is cancelled after design work has started but before printing or production begins, the payment received will be retained to cover design time and administration.

If the payment received exceeds the value of the design time carried out at the point of cancellation, a partial refund may be issued at the discretion of Ever After Designs.

Once printing or production has started, no refunds can be issued under any circumstances.

Change of mind, personal preference, or uncertainty around the design does not constitute grounds for a full refund once design work has commenced.

9. Discounts and Offers

Ever After Designs may offer promotions or discounts, including but not limited to:

Early booking offers for orders placed at least six months in advance

Bundle discounts on multiple items, excluding set packages

A returning customer discount of 10 percent

Discounts cannot be combined unless explicitly stated.

10. Custom Requests and Amendments

Custom design requests outside of standard packages may incur additional fees. These will be quoted and agreed before work begins.

Requests for reduced quantities may be accommodated, though the per-unit price may increase to reflect design and setup time.

11. Intellectual Property

All designs, artwork, templates, and concepts created by Ever After Designs remain the intellectual property of the business.

Artwork may not be copied, reproduced, distributed, or shared without written permission.

Ever After Designs reserves the right to use photographs or digital images of completed work for marketing and portfolio purposes, unless requested otherwise in writing prior to production.

12. Privacy

All personal information shared with Ever After Designs is handled in accordance with the Privacy Policy and will never be shared with third parties without consent.

13. Amendments to These Terms

Ever After Designs reserves the right to update or amend these Terms and Conditions at any time.

Any changes will take effect immediately upon publication on the website.

Contact Details

Amy Brammah

Email: amy@everafterdesigns.uk

Website: www.everafterdesigns.uk