Last updated: 30 October 2025.
Please read these Terms and Conditions carefully before placing an order with Ever After Designs. By paying a deposit or confirming an order, you agree to these terms.
1. Deposits and Payments
A 50% non-refundable deposit is required to secure any order above £200. The remaining balance must be paid in full before printing, production or dispatch.
Orders under £200 must be paid in full at the time of booking.
Payments are accepted via bank transfer or other agreed methods. Orders will not be processed until payment has cleared.
2. Pricing
All prices are in GBP (£). Prices are subject to change at any time but will be honoured once a deposit has been paid.
Additional quantities or amendments requested after booking will incur extra charges.
3. Minimum Orders
Minimum order quantities apply:
Custom or small orders may incur a higher unit price to cover design and setup costs.
4. Proofing and Approval
A proofing process is included with all design work. Customers have a maximum of 2 days to review and approve designs once proofs are sent.
It is the customer’s responsibility to check all details, including spelling, grammar, names, dates and other information.
Once a proof is approved, no further changes can be made. Ever After Designs accepts no liability for errors or inaccuracies after approval.
5. Production and Timescales
Production usually takes approximately 14 days from the date of final design approval.
During busy periods this may vary slightly, but you will be kept informed of any changes to timelines.
6. Quality and Variation
All items are made by hand or through specialist printing processes. Minor variations may occur in colour, texture or finish.
Slight differences between on-screen colours and printed colours are normal due to display and print settings.
Finishes such as foil, acrylic, or letterpress may show natural variations in alignment and texture, which add to their handmade quality.
7. Delivery and Postage
Postage and packaging are not included in listed prices.
Shipping costs are calculated based on order weight, size and delivery method, and will be confirmed on the final invoice before dispatch.
Ever After Designs is not responsible for any delays or damage that occur during transit once the order has been shipped.
8. Cancellations and Refunds
Deposits are non-refundable.
If an order is cancelled before printing begins, any deposit paid will be retained to cover design time and administration.
Once printing or production has started, no refunds can be issued under any circumstances.
9. Discounts and Offers
Special discounts include:
Discounts cannot be combined unless otherwise stated.
10. Adjustments and Custom Requests
Adjustments for smaller quantities can be made, though the per-unit price may be higher.
Custom design requests outside of standard packages may incur additional fees, which will be quoted before work begins.
11. Intellectual Property
All designs, artwork, and templates created by Ever After Designs remain the intellectual property of the business and may not be reproduced, copied or shared without written consent.
Ever After Designs reserves the right to use photographs or digital images of completed work for marketing and portfolio purposes, unless the client requests otherwise in writing.
12. Privacy
All personal information shared with Ever After Designs is handled in accordance with the Privacy Policy.
13. Amendments to These Terms
Ever After Designs reserves the right to update or amend these Terms and Conditions at any time. Any changes will take effect immediately upon publication on the website.
For any questions or concerns, please contact:
Amy Brammah
Email: amy@everafterdesigns.uk
Website: www.everafterdesigns.uk
All items from Ever After Designs are made to order and fully personalised. Because of this, orders are non-returnable and non-refundable once placed.
Before printing, every customer receives digital proofs for approval. It is the customer’s responsibility to check all details carefully, including spelling, dates, names and layout. Once a design has been approved, Ever After Designs cannot be held liable for any errors or changes requested after this stage.
Refunds will only be considered in cases of a genuine printing or quality issue, and this is entirely at my discretion. In such cases, I may offer a reprint or partial refund depending on the situation.
Please note that colours can vary slightly between digital screens and printed materials, and handmade finishes may have natural variations in texture and alignment. These are not considered faults but part of the handcrafted nature of the products.
If you believe there is an issue with your order, please contact me within 48 hours of delivery so I can review the problem and find the best resolution.